14-Day Return Policy
Conditions for Return: We offer a 14-day return policy, starting from the day you receive your item. To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.
Initiating a Return: To start a return, contact us at +32468098029 or send an email to info@tableats.com to initiate the return process. Returns should be sent to: Tableats, Lange Kievitstraat 141, 2018, Antwerpen, Belgium. Items returned without prior authorization will not be accepted.
Questions: If you have any questions regarding your return, feel free to contact us at info@tableats.com.
Damages and Issues
Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will assess the issue promptly and make it right.
Exceptions and Non-Returnable Items
Some items cannot be returned, such as perishable goods, custom products, and personal care items. Additionally, hazardous materials, flammable liquids, or gases cannot be returned. Please contact us if you have questions about specific items.
Please note, sale items and gift cards are non-returnable.
Exchanges
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
14-Day Cooling Off Period - European Union
If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return, and inform you if the refund has been approved or not. If approved, the refund will be processed via your original payment method within 10 business days. Please allow some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received the refund, please contact us at info@tableats.com.
